Refund Policy

Last updated November 16, 2025

INTRODUCTION

We are Galapagos Digital LLC, doing business as NextDeal LLC ("Company," "we," "us," "our"), a company registered in Virginia, United States at 2224 Courtney Avenue, Norfolk, VA 23504.

This Refund Policy ("Policy") governs refunds for purchases made through our website nextdealus.com (the "Site") and our related products and services (collectively, the "Services").

You can contact us by phone at 7575778882, email at contact@nextdeal.com, or by mail to 2224 Courtney Avenue, Norfolk, VA 23504, United States.

By making a purchase through our Services, you agree to be bound by this Refund Policy. If you do not agree with this Policy, please do not make a purchase.

TABLE OF CONTENTS

1. GENERAL REFUND POLICY

We want you to be satisfied with your purchase. If you are not satisfied with our Services, you may be eligible for a refund subject to the terms and conditions outlined in this Policy.

All refund requests must be submitted within 30 days of the original purchase date. Refund requests submitted after this period will not be considered unless required by applicable law.

Refunds will be processed to the original payment method used for the purchase. Processing times may vary depending on your payment provider, but typically take 5-10 business days.

2. SUBSCRIPTION REFUNDS

Monthly Subscriptions

If you cancel your monthly subscription within the first 7 days of your initial subscription period, you are eligible for a full refund of the subscription fee paid. Cancellations made after the first 7 days will not be eligible for a refund, but your subscription will remain active until the end of the current billing period.

Annual Subscriptions

Annual subscriptions may be eligible for a prorated refund if canceled within the first 30 days of the subscription period. After 30 days, annual subscriptions are non-refundable, but you may cancel at any time to prevent automatic renewal.

Cancellation

You can cancel your subscription at any time by logging into your account and accessing your subscription settings, or by contacting us at contact@nextdeal.com. Cancellation will take effect at the end of your current billing period.

3. FREE TRIAL PERIOD

We offer a 14-day free trial to new users who register with our Services. During the free trial period, you will not be charged. If you cancel your subscription before the end of the free trial period, you will not be charged.

If you do not cancel before the end of the free trial period, your account will be automatically charged according to your chosen subscription plan. Once charged, standard refund policies apply as outlined in Section 2.

You may cancel your free trial at any time during the trial period by logging into your account or contacting us at contact@nextdeal.com.

4. REFUND PROCESS

How to Request a Refund

To request a refund, please contact us at contact@nextdeal.com or call us at 7575778882. Please include the following information in your refund request:

  • Your account email address
  • Order number or transaction ID
  • Date of purchase
  • Reason for refund request

Refund Review

All refund requests will be reviewed within 5 business days. We reserve the right to approve or deny refund requests at our sole discretion based on the circumstances of each case.

Refund Processing

Once approved, refunds will be processed to the original payment method within 5-10 business days. The time it takes for the refund to appear in your account may vary depending on your payment provider.

5. NON-REFUNDABLE ITEMS

The following items and circumstances are generally non-refundable:

  • Subscriptions canceled after the refund eligibility period
  • Services that have been used extensively or consumed
  • Custom or personalized services that have been completed
  • Third-party fees or charges (such as payment processing fees)
  • Refunds requested due to violation of our Terms of Service
  • Refunds for accounts that have been suspended or terminated for policy violations

We reserve the right to make exceptions to this policy on a case-by-case basis at our sole discretion.

6. CHARGEBACKS

If you initiate a chargeback or dispute a charge with your payment provider instead of contacting us directly, we may suspend or terminate your account pending resolution of the dispute.

We encourage you to contact us first at contact@nextdeal.com to resolve any billing issues before initiating a chargeback. We are committed to working with you to resolve any concerns you may have.

If a chargeback is initiated, we reserve the right to provide your payment provider with evidence of your use of our Services, including but not limited to account activity, login history, and service usage data.

7. CONTACT INFORMATION

If you have any questions about this Refund Policy or need to request a refund, please contact us:

Galapagos Digital LLC

2224 Courtney Avenue

Norfolk, VA 23504

United States

Phone: 7575778882

Email: contact@nextdeal.com

8. CHANGES TO THIS POLICY

We reserve the right to modify this Refund Policy at any time. We will notify you of any material changes by updating the "Last updated" date at the top of this Policy and, where appropriate, by sending you an email notification or posting a notice on our Services.

Your continued use of our Services after any changes to this Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes to this Policy, you may cancel your subscription in accordance with Section 2.

We recommend that you review this Policy periodically to stay informed of any updates.